Privacy Policy
Last updated: January 2026
This Privacy Policy describes how RGV Cargo Traders (“RGV Cargo Traders”, “we”, “our”, “us”) collects, uses, and protects personal and business information provided by users (“you”) who visit our website or submit enquiries.
We are committed to protecting your privacy and handling information responsibly.
1. Information We Collect
We may collect the following information when you interact with our website or submit enquiry forms:
- Name, company name, and designation
- Email address and contact number
- Buyer or seller requirements and trade-related details
- Any information voluntarily shared through enquiry or contact forms
We do not collect sensitive personal data such as passwords, financial credentials, or payment card details through our website.
2. How We Use Your Information
Information collected is used solely for legitimate business purposes, including:
- Responding to buyer or seller enquiries
- Facilitating communication between potential trade counterparties
- Evaluating trade requirements and commercial fit
- Improving our website and service offerings
- Fulfilling legal or regulatory obligations, if applicable
We do not use your information for unsolicited marketing or spam.
3. Trade Intermediation Context
As a trade intermediary, information shared with us may be used to:
- Assess compatibility between buyers and sellers
- Enable introductions where mutually relevant
- Support structured trade facilitation
Any sharing of information with counterparties is done only when necessary and relevant, and in line with professional trade practices.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal or business information.
Information may be shared only in the following circumstances:
- With your consent, for trade facilitation purposes
- When required by law, regulation, or legal process
- To protect our legal rights or prevent misuse of our services
5. Data Security
We implement reasonable administrative and technical safeguards to protect information against unauthorized access, disclosure, or misuse.
However, no internet-based platform can be guaranteed 100% secure. Users share information at their own discretion.
6. Cookies & Analytics
Our website may use basic cookies or analytics tools to:
- Understand website traffic and usage patterns
- Improve user experience
These tools do not collect personally identifiable information unless voluntarily provided.
You may disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
8. Data Retention
We retain information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal or regulatory requirements
- Maintain business records
You may request deletion of your information, subject to legal obligations.
9. Your Rights
You may:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, where applicable
Requests may be made through our Contact Us page.
10. Updates to This Policy
RGV Cargo Traders reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
